At Forge & Time, we want you to be completely satisfied with your purchase. If you are not satisfied, we offer a refund and return policy as outlined below.
1. Return Period
You may return most new, unopened items within 30 days of delivery for a full refund. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
2. Conditions for Returns
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
3. Non-Returnable Items
Some items are non-returnable, including:
4. Refund Process
Once we receive your return, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.
5. Shipping Costs
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
6. Exchanges
If you need to exchange an item for the same item, send us an email at info@forgeandtime.com and send your item to the address provided in the email.
